Text types: Texts for social interaction

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The language of social interaction

The language of spoken interaction is different from the language we use when we write. Written texts are usually constructed with sentences and paragraphs which we draft and redraft in order to make them achieve the purpose of the text in the most effective way possible. Only then is a written text given to readers.

When we speak we do not use neat, carefully drafted sentences and paragraphs. Although we use words organised in clauses, we choose the words and construct the clauses spontaneously while our listeners are listening.

As we take turns to keep the interaction going, we don't always speak in complete clauses and sentences but hesitate, interrupt, pause and repeat things. Sometimes we don't finish our turn or we talk at the same time as another person.

For these reasons, when we speak, we often do the following:

shorten words which are not in focus
use clause fragments instead of whole clauses
pause and use fillers while we think of what to say next
react spontaneously to something someone else has said

Shortened words

Sometimes we shorten a word by not finishing it, for example shortening yes to yeah. We also shorten words by contracting two words into one. In contractions an apostrophe is used to show that some letters are missing, eg contracting he will to he'llNote

 

Clause fragments

We often shorten clauses in a spoken interaction to fit in with the turn-taking pattern and to keep the interaction moving forward. For this reason there are many clause fragments in spoken interactions. Note

Sometimes we use clause fragments that leave out everything except the information which is the focus of the clause. Here is an example from a children's conversation where the second speaker uses a sentence fragment (lots of things) to answer the first speaker's question:

So what are you doing today?
um ... [I'm doing] lots of things.

Sometimes we use a clause fragment which leaves out everything except the part which tells us whether the clause is asking for or giving information. In the example below, the second child repeats the beginning of the first child's question (have you) in order to bounce the question back again, ie to ask her the same question:

Have you been on the new ride?
Well no. Have you [been on the new ride]?

When we speak, we also start clauses and then abandon them, changing our minds about what we want to say as we talk. Often when this happens another person takes a turn to help us finish what we are trying to say: 

What you do is you're like ... there's like this ... um ... there's this ... it's really big, the place where it's at ...
... and it's so high.

Sometimes when we take a turn, we signal the topic of our next clause in a clause fragment (usually a noun group) and then start the clause all over again:

Me and my friend ... We were sitting up the top ... 


Fillers

When we speak, we also use fillers to give us time to think as we talk. We often combine these with connectives such as and, then, so, but, like. Note

Sometimes speakers repeat what they have said as a filler while they think. Common fillers include:

ah like well
er oh yeah
I mean um you know

Here is an example of fillers in a conversation:

... and then you have to queue up in this really big kind of square thing ... it's ... like you know ... you have queues?

When people are listening to a speaker in a social interaction, they usually use different kinds of fillers to show the speaker that they are listening and that they understand what is being said. We call this backchanelling. In spoken interactions in English, speakers often say any of the following, or a combination, to show the speaker that they are listening and that they understand:

ah oh uh hm
I see really?   yeah
mm right  


Reactions

During social interactions we often react to what other people say by expressing our feelings or evaluating something. Our reactions may be physical ones, for example people smiling, laughing, frowning, making a gestures of surprise or excitement with their hands. However, they are often exclamations (What an idiot! How awful!) or formulaic expressions (Wow!), and sometimes taboo words (Damn!). Note

Reactions can show various emotions:

show support, eg exactly!, that's right, I know
add a comment, eg cool, fantastic!, that's great
vary the intensity, eg wow!, how awful, that's really amazing

Here are some examples:

Absolutely!  It's a shame!   Quite! 
Damn!  Of course! Note Really!
How awful! Oh! What an idiot!

Sometimes our reactions to things initiate the next stage of an interaction. In this example one of the children reacts to some food she is eating. This initiates another reaction from her sister:

Oooah my crisps are too spicy!  
  Naomi!
Yeah?  
  I told you not to get them, didn't I?

Tell me more ...

What are texts for social interaction?
Different types of social interaction
Spoken language
The language of social interaction
Greetings and closings
Keeping the interaction going
Keeping the interaction going: Three-turn interaction pattern
Keeping the interaction going: Tracking what people say in interactions
Keeping the interaction going: Challenging what people say in interactions
Linking turns to create texts for social interaction

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