Text types: Texts for social interaction

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Linking turns to create texts for social interaction

Each person taking part in a social interaction takes turns to speak and as the turns unfold one after the other, a text for social interaction is constructed. The turns are linked in a sequence, ie one turn follows another, but there are also other kinds of links between the turns in an interaction, including the following:

links of expectation
grammar links
links made by vocabulary, pronouns and connectives

In spoken interactions speakers also manage information across turns in order to maintain or shift topics, or to focus on different aspects of the topic.


Links of expectation

Whenever we initiate a turn in an interaction, we usually expect a certain kind of response:

When we make a statement, we expect other speakers to support or contradict us.
When we ask a question, we expect another speaker to answer.
When we offer speakers something, we expect them to accept or refuse our offer.
When we command or request someone to do something for us, we expect some action, or perhaps a refusal.

These expectations create string links between Initiations and Responses. The link is so strong that an expected Response often leaves out most of the words used in the Initiation because these words can be assumed. 

Initiation Expected response
Question Did you call me? Yes [I did call you] Answer
Offer Do you want to come and play tomorrow? Yes please [I do want to come and play ...] Acceptance


Grammar links

Clauses in English have special grammatical structures which make it possible for people to interact with each other. These structures are most visible when children are having an argument. The pattern of structures in a child's argument can be visualised like the pattern of action in a tennis match, where one player hits a ball over the net and the other tries to hit the ball back.

Here is a short, imaginary interaction between two children having an argument about crisps:

               

The first speaker initiates the interaction with a complete clause in two parts, they're and my crisps. The following turns are shortened clauses in which the pronoun they and the verb are are hit back and forth to keep the argument going. The other part (my crisps), ie what the argument is about, disappears once the argument starts. Sometimes they and are are contracted (they're), and sometimes not (they are), depending on the words the speaker wants to stress. 

The second speaker adds the negative word not to the Subject-Finite 'ball' to show she does not agree with the first speaker's statement. Note the contraction they're not, used in place of they aren't, to emphasise the negative word not.

If the first speaker initiates a new Subject, the centre of the argument changes, and the topic or 'ball' which is hit back and forth also changes:

The first speaker uses a full clause to initiate a new turn with a new Subject. Again this clause has two parts I bought and them. The following turns are shortened clauses. When the second speaker responds, the Subject is the pronoun you. The Subject, I/you, and the singular past simple substitute verb did is hit back and forth to keep the argument going.

Once again the other part of the initiating clause (them), ie the crisps they are arguing over, disappears once this part of the argument starts.

Here the second speaker initiates a new Subject in order to change the centre of the argument:

The second speaker uses a full clause to initiate a new turn with a new Subject. Again this clause has two parts, Mum bought and them. The following turns are shortened clauses. When the initial first speaker responds, the Subject is the pronoun she. In these clauses the Subject she and the singular past simple substitute verb did is hit back and forth to keep the argument going. As above, the other part of the initiating clause (them, ie the crisps) disappears once this part of the argument starts. 

In the last turn the second speaker uses the substitute word so to replace and emphasise the missing part of the initial clause, ie bought them.

These types of interactions illustrate how the Subject-Finite 'ball' is used to keep an interaction going. In real life interactions there are often many interruptions and rapid changes of Subject so that this pattern is not so visible. The Subject-Finite 'ball', however, is one of the strongest links between turns in an interaction. Note

The link of expectation combined with the grammatical link made by hitting back the same Subject-Finite 'ball' are very strong. If speakers want to break these links by saying something unexpected or changing the Subject, they usually signal this to the other speakers very explicitly at the beginning of their turn by using expressions such as, By the way, Oh I just remembered, You know:

You know, in Ocean Park, when I went with my friend Emma ...

In the example below, the first child hits the Subject-Finite 'ball' with a tag question at the end of her turn. The second child doesn't use the same Subject-Finite 'ball', but instead uses a complete clause to introduce a new Subject-Finite 'ball', 'they don't'. In her next turn, the first child hits back the new 'ball' using a shortened clause:


Vocabulary links

Speakers link the turns in an interaction by repeating vocabulary, ie using repetition, and by using words which we can predict will be used to talk about the topic, ie collocation. Example

In this example several words are collocations of shopping, ie vocabulary we can predict will be used when we are shopping:

How much is this?

Let me check the price. Yes eighteen dollars.

Can I buy this please?


Pronoun links

In spoken interactions speakers use pronouns and possessive adjectives to refer to:

Themselves and other speakers taking part in the interaction. Note
People or things introduced in earlier turns inside the interaction, as well as people and things outside the interaction but in the same context as the speakers. Note
Draw attention to things outside the interaction but in the same context as the speakers. Note

Pronoun chains can cross over from one turn to the next and help to link the turns to each other and to the outside context:

Substitute words and general nouns are also used to refer to people and things both inside the interaction and outside but in the context. In spoken interactions speakers often use substitute words, instead of the actual words, to refer to things in the immediate context shared by the speakers, eg one, ones. Substitute words often work with pronouns to keep track of a topic across turns. Substitute words are often used with gestures and facial expressions which can provide important clues to understanding during spoken interaction. Learning the gestures and facial expressions used by English speakers is part of learning how to speak English. Example Note

In spoken interactions the substitute word one is often used to clarify after an echo question. Example

In spoken interactions the Subject of a clause is often a pronoun. Sometimes in spoken interaction, after a speaker introduces a long Subject, the speaker will then use a pronoun to summarise it:

In informal spoken interactions speakers often use general nouns as substitute words, eg thing, stuff. Example


Connective links

In spoken interactions connectives are used to link meanings across the turns of the interaction. The most common connections do the following work:

Show that a turn continues from the previous turn (yeah, well, so, OK). 
Add meanings (and, also). 
Contrast meanings (but). 
Connect meanings in time (when, then, whenever). 
Connect meanings to cause, consequence or condition (so, in order to, because, if). 

To see how connectives are used to link meanings across turns in a conversation, click here: Analysis

Managing information across turns

In spoken interactions the beginning of a turn, or Theme, manages the information in the following ways:

Reveals whether the turn is a declarative or an interrogative. Example
Highlights the focus of what the turn is about. Example
Signals the connection to an earlier turn. Example
Signals whether the speaker wishes to break the link of expectation or the grammatical link and change topic. Example

In spoken interactions the end of a turn is usually used to emphasise new information which the speaker wants people listening to pay attention to. Usually the speaker stresses this information. Example

Tell me more ...

What are texts for social interaction?
Different types of social interaction  
Spoken language  
The language of social interaction  
Greetings and closings  
Keeping the interaction going  
Keeping the interaction going: Three-turn interaction pattern  
Keeping the interaction going: Tracking what people say in interactions  
Keeping the interaction going: Challenging what people say in interactions
Linking turns to create texts for social interaction 

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